Privacy Policy

We collect information you provide directly to us, including: your name, email address, phone number, and organization name when you sign up or request early access; data you enter into the platform such as entities, records, charts, and reports; usage information such as log data, device information, and how you interact with our services; and payment information when you purchase plugins or subscriptions, processed securely through our payment provider.

We use the information we collect to: provide, maintain, and improve our platform and services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities in connection with our services; and detect, investigate, and prevent fraudulent transactions and other illegal activities.

Your data is stored securely using industry-standard encryption and security measures. Each organization's data is isolated in its own database schema, ensuring complete separation between tenants. We use encrypted connections (TLS/SSL) for all data transmission. We regularly back up your data and maintain disaster recovery procedures to protect against data loss.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your consent or at your direction; with service providers who assist us in operating our platform (hosting, analytics, payment processing); to comply with legal obligations, court orders, or governmental requests; and to protect the rights, property, or safety of Reportly, our users, or the public.

We use essential cookies to keep you logged in and remember your preferences such as language and theme. We do not use third-party advertising cookies. Analytics cookies may be used to understand how you use our platform so we can improve it. You can control cookie settings through your browser preferences.

You have the right to: access, update, or delete your personal information at any time through your account settings; export your data in standard formats (CSV, PDF); request a complete copy of all data we hold about you; opt out of non-essential communications; and request the deletion of your account and all associated data.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at hu55ain3laa.dev@gmail.com or reach out via WhatsApp.